Any travel 9 miles outside of Milton Keynes will incur a mileage cost of 50p per mile.  I am happy to travel to clients however any rail ticket, parking or taxi fees involved in the journey will be charged to clients.

 

Unless paying for a styling package or course in instalments (which will be shown or pre agreed) all styling services are not confirmed until the full payment for the service has been received (unless pre agreed with Janine Cone in writing).  

​

To protect my client time and booking availability cancellation fees for 1:1 services are as follows:

More than 72 hours - £50 deposit is non refundable (this is to cover time and admininstration fees for work already undertaken)

Cancellation within 72 hours prior to first appointment 75%

Cancellation within 48 hours prior to first appointment 100%

​

Coaching/consulting services can be postponed (with the right notice) but must be rebooked and taken within six months of original date of booking.   The full fee is non refundable if the service has been paid, postponed and still not used within the 6 months of the orignal service being booked. Once a package has commenced it cannot be cancelled due to the preparation work that is required to provide this service.

​

Cancellation fees / other:

Events and workshop ticket fees once paid and confirmed are non transferable or refundable.

Gift Vouchers are non refundable and must be used by the redeemed by date.

​

​

Terms and Conditions - Unseen to Unstoppable Group Program- Sep 2024

By enrolling in this program, you agree to the following terms and conditions:

1. Payment and Refunds: Payment for this program can be made in full or by 3 x instalments as agreed with Janine. Regardless of payment method, all payments are non-refundable. By paying a deposit or the full fee, you agree to pay the total program fee in full and on time. Cancelling the program does not release you from your payment obligations.

2. Transferability: The program is non-transferable. You cannot transfer your enrollment to another person.

3. Program Delivery: This program is delivered online. You are responsible for ensuring you have the necessary equipment and internet connection to participate fully.

4. Participant Conduct: You agree to treat all program participants and the coach with respect. Bullying, harassment,or discriminatory behaviour will not be tolerated. Sharing personal information about other participants is strictly prohibited.

5. Program Participation: Your success in the program depends on your active participation. The coach cannot guarantee results and is not responsible for your outcomes.

6. Intellectual Property: All program materials, including but not limited to, videos, audios, and downloadable content, are the intellectual property of Janine Coney Consulting and are protected by copyright law.

7. Course Access: Access to the course materials is granted for a period of two years from the date of purchase. We reserve the right to modify or discontinue access to the course at any time without prior notice, including but not limited to circumstances such as changes in business operations, updates to course content, or technical difficulties. Lifetime access to the course is not guaranteed.

8. Limitation of Liability: Janine Coney Consulting is not liable for any damages or losses arising from your participation in the program.

 

If Janine Coney Consulting cancels any appointment due to health or personal reasons, Janine will endeavour to book you in as a priority at your earliest convenience.  

​

If a payment fee is more than 7 days overdue for any instalments, then an administration charge of £25 could be added to your account and the service will be suspended until payment is received.  If payment goes beyond 14 days overdue, then Janine Coney will be entitled to cancel our agreement and seek recovery of the fees along with any outstandin or associated costs.

​​

 

Online courses including cancellation - When booking onto a course with janineconey.co.uk, the deposit indicated is required to confirm the space and if 1:1 the contract of the agreement must be signed. However online entry into the programme and deposit paid constitute confirmation and acceptance of the group booking terms and conditions (see seperate t&Cs for each programme).  The balance is then required by the date advised prior to the course commencing.  The deposit is non-refundable and once the course has commenced the course fee is non-refundable. Each persons success and results from participating in this course will depend upon their dedication and motivation to achieve results. 

 

Janineconey.co.uk do not provide medical or psychological services or counselling and the content included in styling services and courses are not to treat any mental health or physical medical conditions. Each client / participant is responsible for their own mental, physical and emotional well being including decisions, any actions taken and results. You accept and understand that you are solely responsible for making decisions and taking appropriate action as a result of anything covered during sessions or a programme and that Own Your Style will not be liable for any failure to take action or make decisions, put into action the techniques covered.  You understand that any information or resources given in any sessions or courses is for general guidance and information only and does not constitute legal, financial or medical advice.  

​

You agree that all the information that we disclose to you during sessions, courses or events remain the intellectural property of janineconey.co.uk and you agree to comply with our rights in connection of copyright and they must not be duplicated, re produced or used commercially in any form. They are purely for the paying client.

​

Complaints - In the extremely unlikely event of a client not feeling satisfied with a service received please let Own Your Style UK know immediately or within 48 hours of your consultation so we can rectify this situation for you and offer an alternative solution, answer any queries.  

​

Liability - Janineconey.co.uk make every effort to accurately represent the styling sessions courses, programme, events and as such share examples of testimonials from clients who have experienced the services.  These do not represent or guarantee that any one person will achieve the same or similar results.  Each individuals success depends on so many factors including their dedication to the service, the course and their motivation to take action.  

​

This agreement of terms of conditions are in place and in force from the time of payment and it is the sole responsbility of the consumer/ client / purchaser to read the terms and conditions fully.